Turn Every Customer Enquiry into an Order

Every day, restaurants receive enquiries through WhatsApp, Instagram, phone calls, Google, and their websites.

Customers want to know what's available, how much it costs, whether they can make a reservation, or how quickly their food can be delivered.

When nobody responds quickly, they order somewhere else.

Capture customer enquiries, automate WhatsApp conversations, manage reservations, follow up with customers, collect payments, and build repeat business with one connected CRM platform.

<60s

Response Time

0

Lost Lead

24/7

Customer Support

STORY

Your customers shouldn't have to wait

A restaurant in Lagos was getting customers from Instagram, Google, and WhatsApp every day.

People were asking:

"Do you still have this available?"

"How much is the family platter?"

"Can I reserve a table for Saturday?"

"Do you deliver to Lekki?"

"Can I order for 20 people?"

The restaurant staff were already serving customers. Some messages were answered immediately. Others waited for hours. Some were forgotten completely.

By the time the restaurant replied, the customer had already ordered somewhere else.

The problem wasn't the food.

The problem was the response time.

We help restaurants respond faster and convert more enquiries into customers.

  • Capture customer enquiries

  • Automate WhatsApp responses

  • Manage reservations

  • Follow up with interested customers

  • Promote meals and special offers

  • Collect payments

  • Keep customer conversations organised

  • Bring previous customers back

What We Do

A complete CRM, built for restaurants.

Capture Every Customer Enquiry

Bring enquiries from WhatsApp, your website, social media, Google, and other channels into one CRM.

Manage Reservations

Make it easier for customers to enquire about tables, events, private dining, and special occasions.

Automate WhatsApp Replies

Instantly answer common questions about menus, prices, opening hours, location, delivery, reservations, and more.

Follow Up Interested Customers

A customer who asks about your menu today may order tomorrow. Automated follow-ups help you stay connected.

MADE For

Restaurants that thrive on customer relationships.

Restaurants & Dining Businesses

Capture enquiries, manage customer conversations, and turn more interest into orders.

Fast-Casual Restaurants

Make it easier for customers to ask questions, place enquiries, and return for their next meal.

Fine Dining Restaurants

Manage reservations, special occasions, customer communication, and guest follow-ups.

Catering Businesses

Capture catering enquiries, manage event requests, follow up with prospects, and promote packages.

How It Works

From enquiry to repeat customers - automated.

01

Customer discovers your restaurant

A customer finds you through Google, Instagram, Facebook, WhatsApp, a referral, or your website.

02

Customer makes an enquiry

They ask about your menu, prices, availability, delivery, reservations, or catering services.

03

CRM captures the enquiry

The customer's information is recorded automatically so your team doesn't lose track of the opportunity.

04

Customer receives an instant response

Automated WhatsApp or other messages answer common questions and guide the customer toward the next step.

SEE THE PLATFORM IN ACTION

Everything Your Restaurant Needs in One Dashboard

From customer enquiries and reservations to conversations, campaigns, follow-ups, and payments, your team can manage the customer journey from one connected platform.

BENEFITS

The result?

More bookings.

When your restaurant stops relying entirely on manual replies, your team can spend less time chasing messages and more time serving customers.

01

Every customer enquiry is captured and organised inside your CRM.

02

Customers can receive immediate answers to common questions, even outside normal business hours.

03

Make it easier for interested customers to move from enquiry to action.

04

Stay connected with previous customers and bring them back with targeted offers and campaigns.

POWERED BY PAYSTACK

Collect payments securely.

Get paid faster.

Accept fees, payments and more with Paystack - the trusted payment solution for Nigeria.

POWERED BY FLUTTERWAVE

Collect payments securely.

Get paid faster.

Accept fees, payments and much more with Flutterwave - the trusted payment solution for Nigeria.

STILL NOT SURE?

Got Questions? We’ve Got Answers

Understanding CRM systems and automation can feel overwhelming. That’s why we’ve answered the most important questions to help you get clarity and make the right decisions for your business.

What is GHL Nigeria?

GHL Nigeria is your local resource for GoHighLevel, helping Nigerian businesses and agencies use CRM, funnels, automation, and marketing systems more effectively.

What is GoHighLevel Used For?

GoHighLevel is used to manage leads, automate follow-up, build funnels, handle bookings, and centralize customer communication from one dashboard.

How much does GoHighLevel cost in Nigeria?

GoHighLevel plans start at $97/month with unlimited contacts - perfect value for Nigerian businesses. GHL.ng handles naira payments and setup to save you time.

Can GHL.ng implement GoHighLevel CRM in Nigeria?

Absolutely, GHL.ng specializes in full GoHighLevel implementation for Nigerian businesses including custom funnels and automation. Book your setup consultation now.

Do I need an Agency Account or a Sub-Account?

If you want to run the platform as an agency, you should use the agency account (Get an account with our referral code). If you only need an account for your own business, buy the Hordanso Marketing Suite from us instead.

What comes with Hordanso Marketing Suite?

Hordanso Marketing Suite includes a full GoHighLevel dashboard, sub-account setup, websites, funnels, contacts, pipelines, automations, bookings, WhatsApp/email/SMS campaigns, and more.

Explore Other Systems Built with GoHighLevel by Hordanso

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